Support
Contacting support
Write to support@meretrixdev.com. A person reads every message.
Hours and response targets
| Priority | First reply |
|---|---|
| Site down | Within 2 hours, Mon–Fri 09:00–18:00 CET |
| Something is broken | Within 1 business day |
| Question or request | Within 2 business days |
What to include
- The project name and address of the affected page.
- What you expected and what happened instead.
- When it started, and a screenshot if there is one.