Help Center

How can we help?

Short answers to the questions clients ask most. If you cannot find what you need, write to us and a person will reply.

• Invoices and payment methodsWhere to find invoices, change a payment method and set a billing contact.
• Managing team accessInvite teammates, assign roles and remove people who left.
• How backups workWhat we back up, how often, and how to request a restore.
• Connecting a custom domainPoint your domain at your project and check that DNS has propagated.
• Contacting supportSupport hours, response targets and what to include in a ticket.

Still stuck?

Email support@meretrixdev.com with your project name and a short description. We reply on business days.